If you are unhappy with your purchase for any reason (other than if it is defective) and wish to return it, you may do so within 30 (thirty) days of delivery.
The goods must be in their original condition and packaging.You can also contact us at the customer services number and we will arrange for a courier to collect the item within 3-10 working days.
If you are returning via courier, you will have to complete the returns form, specifying the reason why you are returning the item.
You must also pack the goods into the original packaging. If you are returning goods that are not defective via courier, you may be charged an additional R80.
We will refund you in full, however if the goods were received by you as a gift, you will have to exchange the item for goods of the same value.
If goods are faulty or defective, you can return them within 6 (six) months of date of purchase provided that the goods have been used for their intended purpose and they have been cared for according to any instructions that accompanied the goods.